Symphony revolutionizes the financial and insurance sector with innovative solutions

Bringing cutting-edge financial technology expertise to your fingertips

Symphony delivers best-in-class customer experience and decision-making solutions that allow financial institutions to generate better profits and become the provider of choice for consumers

What we offer

Accelerating innovation in finance and insurance sector

At Symphony, we understand the unique demands of the financial and insurance industry. We combine expertise from retail and big tech, merging it with financial knowledge to enhance traditional products. Leveraging our vast product experience, we collaborate with financial and insurance clients to modernize their product portfolios. Our capabilities include legacy modernization, cloud migration, workflow optimization, and the creation of cohesive customer experiences.


Our impact in the finance and insurance sector






Years of industry experience







End users of our solutions




Raised in funding

Worked with major banks in the US, Europe, and Asia
Hands green

How we partner with financial and insurance companies


Legacy modernization and cloud migration

  • Core banking systems transformation with next-gen technology
  • Seamless transition from legacy to cloud environments
  • Scalable, flexible infrastructure for future innovation and growth

Customer experience

  • Market standards-supported functionalities
  • Data analytics
  • Performance optimization
  • Human-centered product design
  • Consumer and business goal alignment

Workflow optimization

  • Process automation for productivity
  • Reduction in operational costs
  • Unique financial institution workflow solutions
  • Process analytics
  • Business intelligence for decision-making

Financial services in retail

  • Payment provider integration
  • CRM system connectivity
  • Multi-tenant system architecture
  • Scalable cloud deployment
  • Microservices and serverless architecture

Financial services integration

  • Financial product and tech ecosystem unification
  • Seamless integration capabilities
  • Robust, interconnected financial service experience
  • Service delivery enhancement
  • Integrated customer-facing and backend platforms

Advanced analytics and AI/ML

  • Data-driven insights for personalized financial services
  • AI/ML models transforming decision-making and risk management
  • Intelligent automation and predictive analytics

Quick overview of some of our results in financial services & insurance

Advanced analytics and AI/ML


Covered 95% of the market with financial platform solution integrations

For 140K US healthcare private practice providers, built an AI Co-pilot automating the reconciliation process between expected and realized payments, enabling a breakdown of bank balances and average daily transactions

Workflow optimization


Built an inventory and payment platform scaling it to 1M paying customers

For a global solar energy provider, built a platform to manage PAYG solar power for developing countries, including management of mobile payment transactions


360-degree overview of clients with an internal banking dashboard system

For a European commercial bank, automated reporting solution for managers and administrators from Excel sheets to an internal dashboard offering scorecards and management tools

Financial services integration


450% sales increase year-over-year

For a high-tech life insurance company, expanded the platform and offered its infrastructure as a service to other companies by working on all core parts of the system. 85% of new younger applicants joined the platform


Provided consulting services securing $17M in funding

For a data security service provider, provided consulting to simulate an end-user experience and identify aspects to improve the customer experience, as well as helped enable businesses to process transactions easily and securely

Customer experience

3 months

Delivered an MVP in under 3 months

For a wallet-as-a-service provider, built an order-ahead mobile app that enables users to place orders in quick-service restaurants and pay with a merchant-branded balance

9 weeks

Accelerated roadmap and delivered mobile app in 9 weeks

For a payments infrastructure provider, accelerated the roadmap, built internal capabilities, and sped up processes by developing a checkout solution, integrating EBT payments into existing checkout flows, and offering distinct input fields

4 intgs

4 system integrations with external systems

For a bookkeeping services provider, built a platform that provides automatic transaction imports, bank reconciliations, and real-time updates to enhance bookkeeping services and save time for company owners

Legacy modernization and cloud migration


Supported 300K customer users on the first day by revolutionizing digital banking

For a European commercial bank, replaced outdated, monolithic e-banking system with modern microservice architecture and advanced mobile solutions resulting in an 8% increase in customer satisfaction within 30 days

Financial services in retail


Built the 1st end-to-end online marketplace for electric vehicles

For a reseller of used electric vehicles, we ensured a smooth transition toward sustainable transportation and built an EV-focused web portal assisting consumers in purchasing used EVs, with payment and delivery features


Shortened the credit approval process by 70%

For a retail chain, enabled digital transformation by creating a mini cash loan system and financing solution to replace a non-scalable legacy tool, which approves or rejects loan applications and defines purchase credit limit

Architecture modernization


Increased investment intelligence platform performance by 70%

For a financial services company, developed and executed a high-level software revamp strategy, coached the client's in-house team, tracked stock and equity insights in real-time, boosting customer acquisition and reducing churn

By 70%

Decreased deployment time by 70%

For a European healthcare certification solution provider, rewrote healthcare claims and accounting apps, built a billing system, and created a mobile app, decreasing the deployment time and growing the user base to become the #1 healthcare app on the Dutch market

About Symphony

Over 650+ full-time employees
Built 200+ products
Working with 8 of Fortune’s Most Admired Brands of 2022
Working with 2 of the 3 largest tech companies
3 years without an unplanned client disengagement
< 10% attrition rate

Symphony partners with financial and insurance firms to unlock value and deliver innovation

Opportunity identification
2-4 weeks
  • Design Thinking workshops and technical concepts
  • Quantitive and qualitative analyses
  • Primary and secondary research
  • Ideation and product strategy definition
Product discovery
2-4 weeks
  • Discovery sprint
  • Wireframes and product prototypes
  • Solution architecture design
  • Initial product roadmap & high-level system capabilities
  • User interface research and testing
  • Time and cost estimation
Development and delivery
3-4 months for first MVP
  • Custom product development
  • Integration with third-party systems
  • High-fidelity designs
  • Continuous product discovery, research and validation
  • Refactoring and migration
  • Quality assurance, usability testing and user feedback
  • Infrastructure setup and maintenance
Commercialization and growth
TBC based on complexity
  • Data collection and analytics
  • Product growth strategy
  • Primary and secondary research
  • Continuous validation

We create a culture of partnership

Let's Work Together

Contact us today to learn more about our tailored approach to delivering value in the finance and insurance domains
Muamer Cisija

Muamer Cisija, ex-Morgan Stanley

Co-founder and President at Symphony San Francisco

Katharina Pfaffhauser

Katharina Pfaffhauser, ex-McKinsey

Chief Business Officer at Symphony Zurich

Dan Lau

Dan Lau, ex-BCG DV

VP, Head of Business Development at Symphony Los Angeles