Opportunity identification
2-4 weeks
- Design Thinking workshops and technical concepts
- Quantitive and qualitative analyses
- Primary and secondary research
- Ideation and product strategy definition
Symphony partners with tech, media, and telecom companies
Driving innovation through high-tech solutions
With our expertise spanning next-generation technology solutions, we support organizations in unlocking new opportunities for growth and innovation. From established tech giants to innovative startups, our solutions are made to optimize operations, enhance customer experience and engagement, and unlock new ways for growth in the tech, media, and telecom ecosystem.
What we offer
Utilizing technology and data to drive innovation
With an understanding of the challenges and opportunities within this industry, Symphony offers a range of solutions, from utilizing high-tech to transforming content delivery, our services enable companies to stay ahead. By developing AI-driven platforms, implementing network optimizations, or leveraging big data analytics for targeted advertising, Symphony innovates and leads success in the tech, media, and telecom sector.
Our impact in the tech, media, and telecom sector
25
+
Clients
10
+
Years of industry experience
30
+
Products built
75
%
Average increase in customer satisfaction
How we partner with tech, media, and telecom companies
Technology
- Growth tech
- Consumer tech: end-user devices
- Consumer tech: apps and services
- Applications
Media
- Publishing
- Digital pure plays
- Sports and gaming
- Music and audio
- Media in telco
- Digital marketplaces
Telecom
- Network excellence
- Demand-informed inventory management
- Data-driven customer centricity
- Next-generation B2B
- Digitizing products and services, customer journeys, and processes
Quick overview of some of our results in tech, media, and telecom
Telecom
3x
Built an employee performance tracking app with 3x faster UX
For a multinational telecom company, created an employee performance tracking app that enabled the client to track the performance of over 110K employees around the world, reducing the turnover of high performers
64%
Created a performance tool and videoconference app boosting customer satisfaction by 64%
For a next-gen video conference solutions provider, developed a platform leveraging cloud infrastructure, optimized network performance, and enhanced user experience with real-time data analysis and performance monitoring
95%
Created a WiFi-enabled home monitoring platform with 95% detection success rate
For one of the largest telecommunications providers in Europe, created an app that uses WiFi signals to monitor and respond to physical activity in homes, with the client receiving an industry award for innovation based on the new product
Technology
100K
Developed a wearable GPS tracking platform for child safety for over 100K users
For a wearable smart devices manufacturer, built a scalable ecosystem consisting of Android and iOS applications, customer-facing web portals, and customer support infrastructure, partnering with a major US mobile phone carrier
40%
Developed an AI-driven 3D music streaming application decreasing annual per-user loss by 40%
For a next-gen audio software provider, built an application for sound enhancement, expanding the client's business offering to include sound equipment manufacturers, successfully shifting the project scope from B2C to B2B
≈ 75k
Built an IoT platform optimized for ≈ 75k devices
For a company specialized in developing coffee-making appliances and related accessories, built an IoT platform with integrated content management and marketing systems, with full product commercialization
1M
Built a mobile application for a product generating 1M+ NFT sales in their first drop
For a global sports apparel brand, developed apps used to manage and control smart apparel, combining the digital and physical appearance using lighting animations and sync haptics and allowing the client to expand its collection for the Metaverse
Media
2M
Developed a global content management portal for 2M user devices
For an education technology and distribution organization, developed a portal enabling users to create, manage, and distribute multimedia content across 60+ countries, enhancing media accessibility and user engagement
150+
Developed a communication platform used in 150+ locations
For a media solution provider, designed and deployed an integrated communication platform enabling voice, messaging, video, and media services across multiple locations, optimizing user experience and enhancing media content delivery
4.5M+
Built an Ethereum blockchain platform for 4.5M+ fans to control a pro-sports league
For a martial arts sports league, built web and mobile apps with novel governance and utility token mechanisms designed for sports fans to engage with the fighters, distribute winnings, etc.
4M+
Built a sales processes business intelligence tool with 4M+ messages sent annually
For a leading digital marketing agency, developed a business intelligence tool to track, analyze, and provide data-driven insights on email campaigns and sales activities, resulting in a faster platform with Copy Assist feature enhancements
150+
Developed a content marketing platform for 150+ brands
For a Content as a Service marketing platform, developed a web portal facilitating connections between brands and content creators, enabling personalized campaigns across social media platforms, optimizing media distribution and user engagement
15M+
Built a video platform for 15M+ end users
For an advertising and entertainment company, developed a video platform with live streaming capabilities across various devices, billing, and account management functionalities, and tools for service usage tracking and content protection
100+
Developed a user-friendly music mobile app with 100+ creators
For a music streaming platform, enhanced user experience with streaming and exploration of music on the client’s platform, incorporating feedback, mobile apps on the Web3 platform, and triggers to encourage user sign-ups for premium features
20K+
Developed a web platform and mobile apps for 20K+ fans
For a professional soccer team, built a fast and flexible web platform and engaging mobile apps to improve the fan experience, enabling fans to track news timely, purchase tickets, and support the club
About Symphony
Over 650+ full-time employees
Built 200+ products
Working with 8 of Fortune’s Most Admired Brands of 2022
Working with 2 of the 3 largest tech companies
3 years without an unplanned client disengagement
< 10% attrition rate
Symphony partners with tech, media and telecom companies to unlock value and deliver innovation
Product discovery
2-4 weeks
- Discovery sprint
- Wireframes and product prototypes
- Solution architecture design
- Initial product roadmap & high-level system capabilities
- User interface research and testing
- Time and cost estimation
Development and delivery
3-4 months for first MVP
- Custom product development
- Integration with third-party systems
- High-fidelity designs
- Continuous product discovery, research and validation
- Refactoring and migration
- Quality assurance, usability testing and user feedback
- Infrastructure setup and maintenance
Commercialization and growth
TBC based on complexity
- Data collection and analytics
- Product growth strategy
- Primary and secondary research
- Continuous validation
Let's Work Together
Contact us today to learn more about our tailored approach to delivering value in the tech, media and telecom sector
Muamer Cisija, ex-Morgan Stanley
Co-founder and President
at Symphony San Francisco
Katharina Pfaffhauser, ex-McKinsey
Chief Business Officer
at Symphony Zurich
Dan Lau, ex-BCG DV
VP, Head of Business Development
at Symphony Los Angeles