The client is one of the heavy industry leaders in North America with multi-billion revenue and a workforce exceeding thousands, distributed across three continents and over 30 hubs that needed to diversify their offer and start a digital transformation. They approached Symphony, looking for a software design and development partner to test the assumptions about the viability of a new, fully digital product. Digitalization benefits are apparent, though it remains difficult for companies to decide which digital technologies are most relevant to their needs. Symphony translated the high-level concepts and client’s business goals into a transformation strategy that led to a web-based and desktop application used to automate and optimize workflows and reporting based on the company's needs and government legislation. Since then, Symphony has been the client’s #1 preferred tech vendor for digital transformation journey.
Our main objective was to diversify the client’s offer and kick off digital transformation to maintain their leading position in the world’s largest market.